The Problem
There is an error in the coding on both HCK1 and HCK2 templates that incorrectly matches one of the Meta Tag fields.
The Solution
The solution is to open your .Templates folder inside the Internet Services folder (found on the Admin Desktop when logged in with the FirstClass Client).
Fixing HCK Version 1
Look for and open the template numbered 2012
Not far down in the script you will find what I have highlighted below in this picture.
This should be changed so that the field value is 1037
Just change the above line to
Fixing HCK Version 2
Look for and open the template numbered 2013
Not far down in the script you will find what I have highlighted below in this picture.
This should be changed so that the field value is 1037
Just change the above line to
Now either RESTART Internet Services or open your Internet Monitor application (inside the Internet Services folder) and Click on Reload Config on the Control tab (FirstClass client V8)
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