IT Work Order Management System

Technology Work Order Management System - Version 3

A FirstClass® Solution for managing Technology Work Orders.

fcTechWO is a FirstClass RAD application that runs completely within the FirstClass environment under FirstClass Application Services v3.243 or higher.

• Complete Asset management through Inventory Module

• Tracks Technology Work Orders from submission to completion

• Keeps historical record of all work done on all devices

• Secure and private access to work orders based on site and/or client submission.

• Robust query, data extract and reporting features

This application is available for FCAS 3.2 Build 3.243 or Higher

FCAS Requirement: FCAS 3.2 or higher running on Windows, FirstClass Server 8.3 or Higher (Mac OS or Windows)

You can download and install a fully functional version. (Limited to 50 work order entries)

fcTechWO is competitively priced at $2500 for 4 technician/administrator seats. Each additional seat $250.

Eash FCAS install is two parts. One set of files gets installed on your FCAS server and the other set on your FirstClass Server.

You must have FCAS installed on a PC running Windows as the solutions utilize the Microsoft Access ODBC driver. The FirstClass Server can be Macintosh or Windows.

Download the FCAS Windows Installer and install RAD Database files to your FCAS server and the FCServer Batch Files to your FirstClass Server. If both FCAS and FirstClass Server are running on the same computer, you can do both installations at the same tim

Download both the FCAS Windows Installer and the FCAS Mac Server Installer

Install the RAD Database Files to your FCAS Server on Windows.